COVID-19 Information

Access information about COVID-19, DIA guidance, and changes during the pandemic.

Licensing & Registration


DIA handles licensing, certification, and registration for food businesses, hotels, nursing assistants, health facilities, amusement devices, and social and charitable gambling.



Submit a complaint for DIA to review about:

  • Restaurants, bars, convenience and grocery stores, home bakeries, food processing plants
  • Hotels, motels, or bed-and-breakfast inns
  • Nursing homes, assisted living facilities, residential care facilities, hospitals, hospices, elder group homes
  • Dependent adult abuse
  • Administrative law judges who work for DIA



Records requests can be made by filling out DIA's online form, by phone, fax or mail, or in person.

Iowa Department of Inspections and Appeals
321 E. 12th Street
Des Moines, Iowa 50319-0083
T: 515.281.7102
F: 515.242.6863

Some records you can access online via DIA's online databases:

Governor's Award for Quality Care

Each year, thousands of Iowans receive compassionate care in nursing facilities, residential care facilities, and intermediate care facilities serving persons with mental illness or intellectual disabilities. Too often, these facilities, their staff, and the quality services they provide go unnoticed by the general public. The GOVERNOR’S AWARD FOR QUALITY CARE was designed to publicly recognize those facilities that demonstrate the highest quality of care and commitment to their residents.

These facilities deserve to be recognized for their achievements. If you know of a licensed long-term care facility in Iowa that excels in providing quality care to its residents, please take this opportunity to download the PDF form to nominate that facility for the GOVERNOR’S AWARD FOR QUALITY CARE. Or, click the link below to complete and submit the nomination form online.

Nominations must be postmarked by March 1, 2021.

Registration for Consumable Hemp Products

Registration for consumable hemp products officially begins March 3, 2021, however, online registration system is accepting registration applications now to review prior to this legal start date of consumable hemp sales. Sales may not commence until manufacturers or retailers have an approved registration through DIA. Consumable hemp products include, but are not limited to: food, chew or snuff, or topical application (e.g., lotions, tinctures). Learn more about consumable hemp, including how to register.

DIA only handles registraton for hemp products for human consumption. If you have an inquiry about growing hemp, applying for a hemp license or seed permit, or about hemp in animal feed or pet food, please visit the Iowa Department of Agriculture and Land Stewardship (IDALS) website.

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