COVID-19 Information

Access information about COVID-19, DIA guidance, and changes during the pandemic.

COVID-19 Information

This page has information that pertains to DIA operations related to the 2020 Novel Coronavirus (COVID-19) pandemic. Any new or updated information will be posted here as it is released. Below you will find links to relevant State agency websites, frequently-asked questions, and other specific information for the various areas that DIA is responsible for regulating. 

Frequently-Asked Questions and Guidance

Get answers to frequently-asked questions about COVID-19 related to DIA, food safety, health care facilities, and more. For the most up-to-date list of FAQs, please view our ongoing content on the following topics:

Other Information and Links

On June 1, 2020, the department began scheduling in-person hearings. Hearings are still available by telephone for litigants.

Contact the division about your hearing at 515.281.6468 or via our contact form.

For those who wish to assist during the pandemic:

Certified nursing assistants who are interested in assisting acute or long-term care facilities that become overwhelmed during this COVID-19 outbreak or suffer a loss of staff due to illness, please follow these instructions:

  • Create an account and a profile on the i-Serv website.
  • In order to assist, it is important that you complete the online profile with your CNA certificate/Direct Care Worker Registry information to be eligible for deployment. Once a profile is completed in the system, you must click on "SAVE."
  • You will then receive an email from "" that verifies that you created or updated an account. You will receive notification from "iowaresponds" with information if you are being requested to deploy.  

View COVID-19 frequently-asked questions for health facilities for more information.

The department has instituted temporary policies regarding short-term charitable gambling license activities that are impacted by COVID-19-related closures, cancellations, and restrictions. Affected license holders and applicants may contact the Social and Charitable Gambling Unit to inquire about options by calling 515.281.6848 or or via our contact form.