Question: What is a contested case hearing?
Answer: When a state agency has taken or could take some adverse action against you, you may be entitled to a contested case hearing to challenge the alleged facts on which that action is based. The agency, for example, may impose certain penalties for something it says you’ve done wrong, or deny your...
Question: How do I request a contested case hearing?
Answer: A hearing may be scheduled in several different ways. The agency may send a notice to you in which the agency or another person alleges that you have done something wrong or that some action will be taken that adversely affects you. The notice will include a date, time, and place for the hearing...
Question: How do I appeal a weapons permit denial, suspension, or revocation?
Answer: Appeals must be filed with the Administrative Hearings Division within 30 days of the receipt of the decision of the Sheriff or Commissioner of Public Safety. The appeal must include: (1) a written statement that clearly states the appellant's reasons rebutting the denial, suspension, or revocation...
Question: What is an administrative law judge?
Answer: An administrative law judge (ALJ) is a neutral decision maker who must make a proposed decision after hearing all of the evidence presented by the parties. All ALJs employed by the Administrative Hearings Divisions are attorneys licensed in the State of Iowa. A party should not contact contact an...
Question: What do I need to do to be added to the Iowa Direct Care Worker Registry?
Answer: You must pass the two state tests (written and skills), in three or fewer tries. If you fail either test three times, you are required to retake and successfully pass the course before starting a new test cycle. You will have three chances to pass each test once you pass the course again. Please...
Question: How can a CNA get a duplicate copy of their course completion certificate?
Answer: The CNA will need to contact either the community college or the facility where they took the course at to see if it still has a copy of the certificate. Community colleges and facilities are not required to hold onto that type of documentation after seven years. The registry never receives copies...
Question: How can a CNA obtain a new Direct Care Worker Registry card?
Answer: Direct Care Worker Registry cards are not mailed unless requested. Cards can be printed from the Health Facilities Division website . All CNAs have an assigned account ID and password, which they can use to log on to the website.
Question: How does a CNA transfer from Iowa to another state?
Answer: This is a process called reciprocity . If the CNA is transferring from Iowa to another state, the CNA must first contact the registry of the state to which they are moving . Staff from the out-of-state registry will send the CNA their application to complete. When the CNA has completed the...
Question: What do the four "status" designations on the registry mean?
Answer: Active : The CNA meets all federal guidelines for working in long-term care facilities, including working at least eight hours during each 24-month period in a qualified setting, since the CNA was placed on the registry. This person can work in a nursing home or a skilled nursing facility at time...
Question: How do I keep my status active as a CNA on the Direct Care Worker Registry?
Answer: You must work as a CNA at certified long-term care facilities (nursing homes, skilled care facilities, and skilled or swing bed units in a hospital), for at least eight hours during each 24-month period. Qualifying employment is the only way to remain active. Education or volunteer work will not...
